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Get help from our customer success teams


For questions about GuideStar’s products, services and Nonprofit Profiles visit help center.
Ask the Online Librarian
We help answer questions about nonprofit management, grants, and fundraising
Get real-time, customized help from our team of expert librarians across Candid's regional offices. Our librarians thrive on helping to answer your questions about foundations, philanthropy, fundraising, and nonprofits.

Visit us in person

New York City
Visit our New York library and learning center to access nonprofit resources to participate in our training or use our convening space. We are located at 32 Old Slip, 24th Floor, New York, NY, 10005.

Find us elsewhere
Candid's network of libraries, community foundations, and other nonprofit resource centers can be found across the U.S. and around the world. It’s our Funding Information Network (FIN).