Valerie Threlfall

Valerie Threlfall serves as the founder and executive director of Listen4Good, a program that builds organizations’ capacity to sustainably and equitably listen to those they serve. As the founding director of Listen4Good, she led the initial design of the offering and now orchestrates Listen4Good’s overall central team, organizational strategy and new program development and represents the organization externally. Valerie is a frequent speaker and author on constituent and client feedback. Her experience in the field goes back more than 20 years. In 2022, Valerie was selected as a Leap Ambassador, joining a community of nonprofit thought leaders, leader practitioners, and funders that believe mission and performance are inextricably linked. Prior to creating Listen4Good, Valerie ran her own consulting firm, Ekouté, which specialized in the intersection of nonprofit strategy, feedback, and performance measurement. She was also the founding director of YouthTruth, a nationally recognized student feedback organization incubated within the Center for Effective Philanthropy (CEP).