Sandy Pon leads the Online Librarian team, a free chat and email service that serves more than 10,000 online visitors each year by answering their questions about nonprofit grantseeking, fundraising, and management, and providing support on using Foundation Center products and services. She also serves as the content editor for GrantSpace, where nonprofits worldwide can find easy-to-use, self-service tools and resources to become better grant applicants and build strong, sustainable organizations. Sandy’s experience includes teaching, program design, and user experience testing, and in 2018 she was named a Library Journal Mover & Shaker. Previously, she worked in academic and public libraries and in a research laboratory. She has an M.A. in library science and a B.S. in microbiology from University of Arizona.